Once an order has been placed, it enters our processing system quickly to ensure prompt delivery. Therefore, modifications or cancellations may not be possible. Please double-check your order details before confirming.

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 1-3 business days. Once shipped, domestic orders usually arrive within 5-7 business days, while international orders may take longer.

To initiate a return, please contact our customer service team with your order details. We'll provide you with a return authorization and instructions on how to return the item to us.

For hygiene and safety reasons, certain items such as opened or used cosmetics cannot be returned unless they are defective or damaged upon receipt. Please review our return policy for more details.

Once we receive your returned item, we will process the refund within 03 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect on your account depending on your financial institution's processing times.