Once an order has been placed, it enters our processing system quickly to ensure prompt delivery. Therefore, modifications or cancellations may not be possible. Please double-check your order details before confirming.

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 3-5 business days. Once shipped, domestic orders usually arrive within 7-14 business days, while international orders may take longer.

To initiate a return, please contact our customer service team with your order details. We'll provide you with a return authorization and instructions on how to return the item to us.

Support: support@switchslim.com Do you have any questions or need help? Contact us at any time at support@switchslim.com . Our team is at your disposal.

Info: info@switchslim.com For general information and inquiries, you can reach us at info@switchslim.com . We are happily looking forward to hearing from you!

For hygiene and safety reasons, we cannot accept returns on items that have been worn, washed, or altered. This includes all undergarments, swimwear, and earrings. We also cannot accept returns on sale or clearance items unless they are defective or damaged upon receipt. Please ensure items are in their original, unworn condition with all tags attached for a return or exchange.

Once we receive your returned item, we will process the refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect on your account depending on your financial institution's processing times.